Managed IT Services

The Benefits are Obvious

O You'll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.

O You'll experience faster performance, fewer "glitches", and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.

O You'll feel as though you have an in-house IT department without the costs. As a Managed Service customer, you'll have access to a knowledgeable support staff that can be reached quickly should you have any kind of problem or question.

O You'll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do: under this program, you'll pay one flat, affordable rate and get all the technical support you need. No hidden charges, caveats, or disclaimers.

O You'll eliminate trip fees and receive faster support response because the remote monitoring will enable us to access and repair most network problems right from our office.

O You'll be able to budget for network support just like rent or insurance and avoid unexpected emergency costs.

O You'll sleep easier knowing the "gremlins at the gate" are being watched and kept out of your network.

O You'll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.

O You'll stop annoying spam, pop-ups, and spyware from taking over your computer and your network.

O You'll gain incredible peace of mind. As a business owner, you already have enough to worry about. We'll make sure everything pertaining to your network security and reliability is handled so you don't have to worry about it

 

What is unique about Computer Troubleshooters?

A customer once remarked "I have to pay you every time my network goes down – how do I know you're really trying to solve my problems?"

It's a good question – most computer service companies make money when you have problems, so do they really have an incentive to keep problems from happening in the first place? What would happen if we focused on preventing computer problems, instead of waiting for them to happen and then reacting?

How would less computer “downtime” impact the productivity and stress levels of your business? How would it feel to walk in the door on Monday morning and know that your computers were going to work?

That's the foundation of our Business Enhanced Support Technology (B.E.S.T) and our world first No-Downtime-Guarantee™. This revolutionary new service offering is dedicated to solving your computer problems, keeping your systems trouble-free and enhancing your business where technology can help.

In the background, we've combined some advanced monitoring technology from our industry-leading partners, with best practice guidelines developed by over 450 Computer Troubleshooters experts worldwide.  This allows us to constantly review the health of your systems and to act on many symptoms before they develop into major problems.

How long can your business operate without your computers?

For a simple monthly fee, you can experience unlimited support and, if at anytime your computer or network is down, we’ll pay you $100 for every hour you lose*. That’s our No-Downtime Guarantee.*

We'll also manage any other IT-related vendors for you (e.g. Internet Providers, Cabling Contractors, Telcos) and we’ll show you how technology can truly assist and improve your business.

So, how sure are you that, in the event of a problem, all of your information is protected

Are you confident that you could survive a large systems failure or data loss?

Are you spending too much of your precious time trying to manage your I.T?

Ready to learn more?

For more information regarding our revolutionary B.E.S.T. plans call 0423 105110 or use our contact us page to send a request for more information.

* Some restrictions apply. Contact your local Computer Troubleshooter for more information.